These General Terms and Conditions apply to all contracts between Sakura Solutions UG (haftungsbeschränkt), Crusemarkstr. 33, 13187 Berlin (hereinafter \"Contractor\") and the customer (hereinafter \"Client\") regarding web development, app development, SEO optimisation, and related digital services.
German law applies exclusively. Deviating terms of the Client shall not be recognised unless the Contractor expressly agrees to their validity in writing.
The presentation of services on the website does not constitute a binding offer, but an invitation to submit an offer.
The contract is concluded upon written order confirmation by the Contractor or upon commencement of service provision.
Offers from the Client are binding for two weeks after receipt by the Contractor.
The scope of services to be provided is determined by the written order confirmation or the Contractor's offer.
Change requests by the Client that exceed the original scope of services will be charged separately.
The Contractor is entitled to engage third parties as vicarious agents for the provision of services.
The Client shall provide the Contractor with all materials, information, and access required for service provision in a timely manner and free of charge.
The Client shall designate an authorised contact person for all required communications.
The Client shall review work results without delay and report defects in writing.
Delays caused by insufficient cooperation from the Client shall not be attributed to the Contractor; resulting costs shall be borne by the Client.
Remuneration is based on the Contractor's offer. All prices are exclusive of statutory VAT.
For larger projects, payment in instalments may be agreed:
Invoices are due within fourteen days without deduction.
In case of late payment, default interest of 9 percentage points above the base rate (businesses) or 5 percentage points above the base rate (consumers) shall apply.
All work results created by the Contractor are protected by copyright.
Upon full payment, the Client receives a simple, temporally unlimited right of use for the contractually agreed purpose.
The granting of exclusive usage rights or transfer to third parties requires a separate written agreement.
The Contractor may identify their authorship on created works and use the works for their portfolio.
The Contractor warrants that the services provided meet the agreed contractual requirements.
Warranty claims expire for consumers after two years, for businesses after one year from acceptance.
The Contractor has the right to rectification. After two failed rectification attempts, the Client may demand a reduction or withdrawal.
No warranty is given for damage caused by improper use, modifications by the Client, interference by third parties, or for components provided by third parties.
The Contractor has unlimited liability for injury to life, body, or health, for intentional conduct, gross negligence, and under the Product Liability Act.
In cases of slight negligence, the Contractor is only liable for breach of material contractual obligations (cardinal obligations), limited to the foreseeable, contract-typical damage.
Indirect damages, in particular lost profits, are excluded to the extent permitted by law.
No liability is assumed for the availability, functionality, or security of third-party services.
Both contracting parties undertake to maintain confidentiality regarding confidential information of the other party. This obligation continues after termination of the contractual relationship.
Excluded is information that is publicly known, was already known prior to disclosure, or originates from an authorised third party.
Open-ended contracts may be terminated with one month's notice to the end of the month.
The right to terminate without notice for good cause remains unaffected.
In the event of early termination by the Client without good cause, the Contractor is entitled to remuneration for services already rendered and reasonable compensation for expenses incurred.
Amendments and additions to these Terms & Conditions must be in writing.
Should individual provisions of these Terms & Conditions be invalid, the validity of the remaining provisions shall not be affected.
The place of jurisdiction is Berlin, to the extent permitted by law.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
Last updated: February 2026
